Friday, March 2, 2018

Maytag Neptune Washing Machine Problem

This is a picture of a very reliable and top-end front-load Maytag Neptune washing machine.  This washer, once the cycle is started, will not lock the door when it is suppose to.  When the door is locked the front panel light should illuminate.  In this case it is not happening.  The first thing we want to look for on this board is the R11 resistor on the front of the main control board.  Remove the screws from the back panel and gently remove the access panel.  The main control board will be attached to the back panel.  You will have easy access.  Inspect the front of this board very carefully and look for any burn marks.  Sometimes the burned components will give off a bad smell.  If you find that the board is burned, the board will need to be replace.  Please note: the wax motor, which controls the door lock, will also need to be replaced at the same time.
Western Appliance Repair
208-599-1086